ROYALE BLUE BOUTIQUE

Shipping & Return Policy

Royale Blue Boutique Shipping  Return Policy

Many of our products are  shipped Free. However there is a charge for many of our products 
Shipping  cost and time varies, based on  our suppliers  please

Royal Blue Boutique policies and procedures
Ordering and Shipping
Special ordering and shipping
The Order fulfillment process 

Royal blue boutique works with vendors, suppliers and manufacturers who are  international suppliers 
Our shipping process could take longer for some of our merchandise. Our high in formal dresses and specialized items could take 15 to 35 days. This includes formal items shoes and other high-end items and more.
Royal blues boutique online the ordering process

Once you choose your item and complete the purchasing process
1. the payment process is 1 to 3 days for payment verification
You will receive an email verifying the processing of your order
2. The Production process Including manufacturing. Special customize items ordering could take longer, Size color will be
 reviewed during  the processing time 

3. production could be longer for specialized or customized orders, items including formal wear 15-35 days before shipping Our supplies and manufacturers may request the customized designer high-end merchandise production and processing time may be extended before shipping.

Royal Blue Boutique policies and procedures

 

Shipping Methods process 

Once an order has been processed and fulfilled we are not able to upgrade, reversed, or change the order. Please review Royal Blue Boutique's policies and procedures. We are also unable to modify, change or cancel the merchandise when the ordered merchandise has been shipped.

It is not possible to specify a preferred carrier when placing an order with us. We use a variety of carriers for each shipping option and will choose the most cost-effective delivery method for the desired shipping address.

  Royal blue boutique sometimes requires someone to sign for your shipment. Carrier will not leave packages at the door.

Refund Policy

We guarantee total customer satisfaction. We will not refund the payment if you are not satisfied with the color or size, this is a final sale.

Colors displayed on our website may vary from the actual color due to screen resolution or individual interpretation. We make every effort to ensure that the images on our website accurately represent our products.

 Please contact customer service at if you have any questions about a product prior to purchase.

 Shipping and tracking

shipping times are only estimated times. We cannot guarantee any shipping. Our shipping for formal ware and most items takes 15 to 30 days for production processing fulfillment shipping and delivery time

 If you have any questions, reply to this email, or contact us at sales@royaleblueboutique.com 

4. Once the production process is completed the item begins the process of shipping from the manufacturer to the shipping service which includes going box global order shipping, DHL, UPS, etc. You will be informed that your order has been completed and shipped. If the order is not completed and shipped in a timely matter you will be contacted. You will be informed for an extended period of time. The majority of our merchandise production time takes anywhere between 15 to 35 days. If the extended period of time exceeds a reasonable amount of time the order can be canceled before it is shipped. Once the item is shipped it cannot be reversed. The customer has an option, once the item arrives to contact Royal blue boutique support staff for return labels and instructions. The returned process must be done within 10 days or less..
The shipping process will begin and you will be notified order is shipped. In two or three days of shipping, you will receive a tracking number.

If you have any questions, reply to this email or contact us at sales@royaleblueboutique.com

**Our supplies and manufacturers may request the customized designer high-end merchandise   production and processing time may be  extended

Shipping time 15-35 days 

Most items are shipped internationally. Once the item goes through customs it will be given to an American service DSL UPS United States Postal Service etc. Out for delivery will watch the process and inform you.
You will have the opportunity to monitor and track your shipping process.
We will update you. If you have any questions or concerns please contact Royal blue boutique support staff using Email call voicemail text

Out for delivery. You will have tracking and be able to locate your package item merchandise
With the tracking number. If you have any concerns please contact us immediately.

Once you receive your item and are approved for a return You must contact us for shipping instructions and labels. You must also use a tracking method. Once the item has been delivered you will receive an immediate refund. You have up to 14 days to return the item and 7 days to inform us of your intentions? Thank you for shopping at Royal blue boutique

 

Shipping Methods- Order fulfillment process 
Once an order has been processed, we are not able to upgrade or change shipping methods. We are also unable to modify or cancel the items on your order once it has been confirmed.
It is not possible to specify a preferred carrier when placing an order with us. We use a variety of carriers for each shipping option and will choose the most cost-effective delivery method for the desired shipping address.
Please be advised that Royal blue boutique sometimes requires someone to sign for your shipment. Carrier will not leave packages at the door.

We cannot make any shipping delivery date or guarantees of delivery time.    However, we will continually update you and provide you with tracking

 

Extended Periods :

  our suppliers may request extended periods of time. If the order is not completed and shipped in a prompt matter, 15-30 days

We will contact you for an update. You may be informed of an extended period which includes 15-35 days from the date of the start of the order process.

 if the supplier cannot compete and ship the merchandise, the supplier manufacturers will be contacted before production is complete and a request for cancellation will is made.

  our merchandise production time takes anywhere between 15 to 35 days. If the extended period of time exceeds a reasonable amount of time the order is only canceled before it is shipped.

 Once the item is shipped, it cannot be reversed.

The customer has a choice, once the item arrives to contact Royal blue boutique support staff and request for return approval.

 When the return is approved, you will receive labels and instructions. This must include TRACKING of all merchandise. The returned process must be done within 10 days or less.

The return shipping process will begin, and you will be notified that the item is shipped. In two or three days of shipping, you will receive a tracking number.

 

Most items are shipped internationally. Once the item goes through customs it will be given to an American service DSL UPS United States Postal Service etc. Out for delivery, We will watch the process and inform you.

You will have the opportunity to check and track your shipping process.

We will update you. If you have any questions or concerns, please contact Royal blue boutique support staff using Email call voicemail text

 

Out for delivery. You will have tracking and be able to locate your package item merchandise

With the tracking number. If you have any concerns, please contact us at once.

 

Once you receive your item, if you are not satisfied you must request a return approval of the item within 7 days of delivery.

 Once approved You must contact us for shipping instructions, labels, and tracking.

returning all unwanted merchandise

All customers are reasonable for returning all unwanted merchandise .

Customers can't just refused delivery of  merchandise they don't want . the customer must agree to return the merchandise in the condition received to Royale Blue Boutique to receive an uncontested refund ..

You must also use a tracking method. Once the item has been returned and delivered to us, you will receive an immediate refund.

 You have up to 14 days to return the item and 7 days to inform us of your intentions. Thank you for shopping at Royal blue boutique

 If you want your merchandise sooner, you may want to consider canceling your order before the production most formal clothes and shoes are made to order .

The production and shipping process can't be reversed 

We cannot make any shipping delivery date or guarantees of delivery time. delivery time is only the estimated time of delivery made by the carrier ( please review your tracking information .   However, we will continually update you and provide you with tracking

 This Message is from the Royale Blue Boutique customer support team
policy

Once you receive your item, and you are not satisfied, you must request a return approval of the item within 7 days of delivery.

- formal clothes and shoes are made to order.
**The production and shipping process can't be reversed unless the supplies canceled the ordered merchandise during production
Once approved You must contact us for shipping instructions, labels, and tracking.
returning all unwanted merchandise
All customers are reasonable for returning all unwanted merchandise.
Customers can't just refuse a delivery of merchandise they don't want.
The customer must agree to return the merchandise in the condition received to Royale Blue Boutique to receive an uncontested refund ..
You must also use a tracking method. Once the item has been returned and delivered to us, you will receive an immediate refund.
You must contact Royale Blue Boutique for return labels and tracking
You have up to 14 days to return the item and 7 days to inform us of your intentions.
Thank you for shopping at Royal blue boutique
 

Return Policy 

Our return policy is you must notify Royale Blue Boutique by email within 3 days, let us know your intention to return the package once approved Royale Blue Boutique will email you return information, labels, and tracking for the package. The customer is totally responsible for proof of return-is shipped with tracking. Once the package is returned to Royale Blue Boutique, the customer will get a receive refund. . Once we receive the merchandise the customer will receive an uncontested refund. Thank you


Refund Policy
We guarantee total customer satisfaction. We will not refund the payment if you are not satisfied with the color or size, this is a final sale. We only refund is the merchandise 
Colors displayed on our website may vary from the actual color due to screen resolution or individual interpretation. We make every effort to ensure that the images on our website accurately represent our products.

If you have any questions, reply to this email or contact us at sales@royaleblueboutique.com

Defective merchandise

If the merchandise is Defective contact us within seven days of delivery. If an item is defective, please show proof of the defect with a photo and email us at once. Please show proof of the wrong size or merchandise. Must be delivered and returned before a refund is issued.

Damaged Exchange Policy

  • Take a photo, send it to us on at
  • Return damaged product within 14 days of the original shipment date for a prompt exchange.
  • If the product is out of stock, you will be contacted by email when the next shipment will be available or if we have no plans to restock the product.
  • Shipping and handling charges are not refundable unless the product arrived damaged, or the incorrect product was shipped.
  • There will be 14 business days turn around for us to process your refunds.
  • Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement for out-of-stock merchandise returned as damaged.

 

Shipping Methods

Once an order is processed, we are unable to upgrade or change the shipping process or methods.  We are also unable to cancel the items on your order once it has been shipped.

It is not possible to specify a preferred carrier when placing an order with us.

 We use a variety of carriers for each shipping option and will choose the most cost-effective delivery method for the desired shipping address.

 We informed you that Royal blue boutique sometimes requires someone to sign for your shipment. Carrier will not leave packages at the door.

Refund Policy

We guarantee total customer satisfaction.

However, we will not refund the payment if you are not satisfied with the color or size, this is a final sale.

Colors displayed on our website may vary from the actual color due to screen resolution or individual interpretation. We make every effort to ensure that the images on our website accurately represent our products.

 

Please contact customer service if you have any questions about a product prior to purchase.

Contact Customer service 

Please contact customer service if you have any questions regarding a product prior to purchase.
 the only proof of Damaged  product Policy
• Take a photo, send it to us on at
• contact us within 7 days and return the damaged product within 14 days of the original shipment date 
• If the product is out of stock, you will be contacted by email when the next shipment will be available or if we have no plans to restock the product.
• Shipping and handling charges are not refundable unless the product arrived damaged or the incorrect product was shipped.
• There will be a 14 business days turnaround for us to process your return.
• Please allow 1 to 2 billing cycles for the credit to show up on your credit card statement for out-of-stock merchandise returned as damaged.

If the customer is totally dissatisfied with the merchandise because it is unacceptable, you must show proof and contact royal blue boutique within 7 Of delivery.  7 business days and request a refund. Contact royal blue boutique through email.

A refund will only be considered under certain circumstances. This includes the wrong size or proven unacceptable defective merchandise, 

**Shipping times are only estimated we cannot guarantee any shipping. Our shipping for formal dresses  and most items takes 15 to 30 days  for production  processing  fulfillment  shipping and delivery time 

If you have any questions, reply to this email or contact us at sales@royaleblueboutique.com

 

1.Once payment is received  and verified we began the process of ordering your product. During the ordering  process  we  verify  style ,size ,color and other information if necessary .. 

Our basic shipping process

1.payment verification

2.production time .many items are made to order.

3.processing and fulfillment time tracking the package 15-30 days

4.shipping time tracking update 

5. delivery time varies 

2 .The next step, the  suppliers begin processing your order  process. The processing time could take 3 to 15 days . we will continual update you as necessary .  We sell high-end  quality clothes some of our products are customized and made to order. We will informed you  if an  extension is necessary.

3.If an extension is  requested beyond a reasonable time limit we will cancel your order.  We will notify you and begin processing your refund  5-7 days 

4.The staff at Royale Blue Boutique  will review and verify your order is process and shipped .Once your order is shipped  you will receive  shipping and tacking information . 

Shipping time varies, please  read below 

5.Many of our suppliers are overseas  shipping time could vary 15-35 days 

Information Please review Free Shipping to Worldwide!

Receiving time = Processing time +Shipping time. 1- 10 days 

Processing time: 5-7 Business Days shipping from USA warehouse is 

 

SHIPPING TIME 

Standard Shipping: 15-35 + Business Days (10 days on average), Free shipping

Expedited Shipping:  15-35 Business Days (30 days on average), + for shipping cost

Attention:

For delivering successfully, we suggest leaving your mobile number  and email during the checkout process.

Unsuccessful delivery caused by lack  mobile number cannot be compensated.

If you have any question, please contact our customer service: our support.  info@royaleblueboutique.com

Your email may be replied within 24 - 48 hours. Thanks for your patience and understanding.

PROCESSING & DELIVERY TIME 

Welcome to Royale Blue Boutique  and online 
We will do our best to ensure you a safe, secure and convenient delivery.

1 ) Processing Time 3-30  shipping time -15 -35 Days all customers

 all the items we carry have their own dispatch time that you can review on each product page. 
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

2 ) DELIVERY TIME 15- 35 days 
Delivery time includes the item processing time and the shipping time. Select the most convenient shipping method during the checkout.
We dispatch all of our orders worldwide from the warehouse based in China, please review the shipping but not limited to leading as below:

 

Customers agree to pay for all return unless product or item is proven faulty 

Welcome to  Royale blue boutique we will be happy to accept unworn, unwashed or faulty merchandise for return or exchange. If you are not satisfied with the items you receive, we can easily arrange an exchange or refund within 14 days  in the USA for you.

contact us

Question How do I Return an Item?

Step 1 
Please contact us immediately at our support center stating your order number and the item code. Please attach pictures to show us the problem so we can assist you. Please keep the picture below 2 MB. 

Customers Service  

info@royaleblueboutique.com

Step 2 
We will review your complaint with all your details as above and offer you a solution.

  Royale blue boutique   Return Policy?

All sales are final , If any defect exists, we will allow a return or exchange, should be made within 14 days of purchase product delivery/ purchased product delivery/ will offer your compensation or resend, once we have received the returned item in excellent condition. new

2.If the customer orders the wrong size/color or does not like the item, we can also allow a return. In this case, all returns shipping costs are at the customers' own expense. Refunds will be of the product price only and all shipping fees are non-refundable. You must notify Royale Blue Boutique for return approval 

For USA customers, you will be given return information ,prepaid shipping label to return your products. We will deduct this fee from the final refund.

Our return policy 

Our return policy states you must notify Royale Blue Boutique by email, let us know your intention to return the package Royale Blue Boutique will email you return information, labels, and tracking for the package. The customer is totally responsible for proof of return-is shipped with tracking. Once the package is returned to Royale Blue Boutique, the customer will receive a refund. It appears the customer is refusing to return the merchandise in a responsible matter. Once we receive the merchandise the customer will receive an uncontested refund. Thank you

Notes:

Unless Royale blue boutique made a mistake, items which are exempt from refunds, exchanges or replacements include all apparel listed under the following categories: underwear/ women's intimates, swimwear, earrings and sale items. 

 

Please. contact our customer service for further help. We will do our very best to help you